Returns & Exchanges
At Gayathri Sarees, we want you to be completely satisfied with your purchase. If you receive a product that is damaged or incorrect, you can return or exchange it within 7 days of delivery.
Initiate Request
Contact our customer support team via email or WhatsApp with your order ID and photos of the saree to request a return.
Quality Inspection
Ensure the saree is unused, unwashed, and includes all original tags and packaging before our team approves the return.
Product Pickup
Once approved, we will arrange a reverse pickup from your address or provide instructions for self-shipping if the service is unavailable in your area.
Refund Processing
After the item reaches our warehouse and passes quality checks, we will process your refund or dispatch the replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing